Use a Research Log to keep track of the work you have done, the databases you have used, the search terms you have tried, and the successes you have had. This log will help you stay organized with your work and, if you experience a problem in searching, you will be able to describe that problem to a librarian or to IT.
You have lots of support from the library as you pursue your studies in online classes at Concordia. For a general overview of library resources for graduate research, review the library's orientation guide for graduate students:
Graduate Student Library Guide
To get details about using Inter-Library Loan (there is no fee for this srvice!), about saving or linking to database articles, or about finding Course Reserves, please consult our
Off Campus Study Resources Guide
To review some of the basics of research, writing research papers, and citations, check out our
If you are having trouble connecting to library databases from home the problem might be because of your internet connection, your computer, the campus network, or the specific database. Here is a handy troubleshooting guide to help solve the problem:
If you can't fix the problem yourself, don't despair! Here are some folks you can contact:
Justin McDowell - liaison for Education and Psychology
The library reference desk - askccref@cord.edu OR try the chat service (available M-F, 9:00 am-1:00 pm during the summer) by clicking on the maroon tab at the bottom of the library home page.
ITS Solutions Center (particularly for help diagnosing problems with your computer or your network connections) - pcsupport@cord.edu